Knowledgebase: Center Profile FAQs
At times, I have consultants that cannot accept appointments for just one day. Is there an easy way to block assigning students to that consultant for one day and NOT change the rest of the year's schedule?
Posted by Sean Lee on 08 May 2013 04:06 PM

At times, I have consultants that cannot accept appointments for just one day. Is there an easy way to block assigning students to that consultant for one day and NOT change the rest of the year's schedule? 

The best way to accomplish this would be to create an Availability Block for that Consultant. In your Consultant's calendar, go to the specified day that you want to block appointments for, create an availability for the desired time of the block; for instance, from the beginning of the day to the end of the day. Click, drag and release your mouse to create the availability.

On the top right hand corner of the Availability, uncheck the “is Availability” field in the upper right corner to create an Availability Block.

An Availability Block is simply a restriction users can place on their schedules that indicates times when Consultants are NOT available for appointments. These are typically used for Holidays, Lunch Breaks, Meetings, Emergencies, or last-minute Cancellations.  

 

We can also create an Availability block for a Subcenter or an entire Center Profile (all subcenters included).

 

Center Availability Blocks

To add an Availability block for an entire Center, we will need to navigate to the Center Profile page. Hover over the Search Glass on the right side of the Trac Navigation Bar (top left corner of Main Menu) and select Center Profiles. Click on your Center Profile and navigate to the Centers Tab. Find the Subcenter that you would like to create an Availability block for and click on this Subcenter.  In the bottom half of the Center Profile window that appears, the system will list any Availability blocks that currently exist for the Subcenter in selection.

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