RSS Feed
Knowledgebase : FAQs > Center Profiles
AT TIMES, I HAVE CONSULTANTS THAT CANNOT ACCEPT APPOINTMENTS FOR JUST ONE DAY. IS THERE AN EASY WAY TO BLOCK ASSIGNING STUDENTS TO THAT CONSULTANT FOR ONE DAY AND NOT CHANGE THE REST OF THE YEAR'S SCHEDULE?  The best way to accomplish this would be to c...
Yes, a Profile may be added to an existing system at any time. A Profile has an additional cost. You need to contact Redrock Support for assistance in purchasing and activating a new Profile.
First, you need to purchase a Profile License by contacting Sales@Go-Redrock.com. Second, you need to choose Center Profiles from your Trac Navigation Search Glass. From the Center Profile Listing, choose Create New from the List Options menu. Third, you ...
A Centers tab appears at the top of your Profile Entry screen. This tab gives access to the unique Centers that are set up for the Profile. A Center in the Trac application is a unit that has unique Consultants, Schedules, Visits, and Reports. The Centers...
I'M LOOKING IN YOUR WIKI AND THERE IS REFERENCE TO A \"QUICK VISIT\" OPTION FOR CONSULTANTS. I DO NOT SEE THIS ON MY CONSULTANT'S MAIN PAGE, EVEN THOUGH THEIR GROUP HAS FULL ACCESS FOR LOGGING OPTIONS. CAN YOU TELL ME HOW TO ACCESS THIS FEATURE AND/OR ...
IN A SEARCH FOR AVAILABILITY, WHEN STUDENT'S SELECT THE CENTER FROM THE CENTER DROPDOWN, RANDOM NUMBERS ARE DISPLAYED. WHY? This type of situation is most likely caused by a deletion or inactivation of a subcenter. If you have recently deleted a sub...
Center Profiles were introduced in version 4.0. A Center Profile allows you to set up users, consultants, groups, and centers that share preferences and settings. The Groups will establish group privileges and settings for users and consultants. While the...
MY CAMPUS CURRENTLY USES TUTORTRAC FOR OUR LEARNING CENTERS AND WE ARE THINKING ABOUT PURCHASING ADVISORTRAC FOR OUR ADVISING DEPARTMENT. CAN YOU DESCRIBE THE DIFFERENCES BETWEEN THE TWO PRODUCTS? WOULD IT BE BENEFICIAL TO ADD \"ADVISORTRAC\" AS AN ADD...
Another Profile would be needed when multiple centers cannot agree on the settings within the same Profile. There are three key areas of settings in which centers might have a conflict: Log In/Out, Appointment Scheduling, and Email Settings.